Privacy & Terms


Effective Date: [April 20, 2026]

Applicability

This Policy describes SC-AMSA’s information collection and use practices for its website and related interactions through the website. It applies to information we collect when you visit our website, submit an inquiry, request technical materials, or otherwise interact with us through the site. It applies to information collected from individuals who work for organizations that are existing or potential business partners, customers, or suppliers of SC-AMSA.

Categories of Information We Collect

Listed below are details about the categories of information we collect:

Contact information. We collect your name, company name, business email address, business telephone number if you choose to provide it, job title if you choose to provide it, and other contact details you submit to us through the website.

Inquiry and technical request information. We collect information related to your inquiry or request, such as the content of your message, the technical materials you request, your area of interest, and other business-related information you choose to provide.

Site usage information. We collect certain technical and usage information generated when you visit our website, such as server logs, IP address, browser and operating system information, device identifiers, pages viewed, referring and exit pages, timestamps, and similar usage data.

Information we do not collect through the website. We do not offer online purchasing through the website, and we do not collect job applicant information through the website.

Business Purposes for Information Use

We use the categories of information for the business and commercial purposes outlined here:

We use information to respond to your requests. We use contact information and inquiry information to respond to you, provide requested technical materials, and communicate with you about your inquiry.

We use information for product and technical communications. We use contact information and inquiry information to communicate with you regarding our products, technologies, services, capabilities, and related business matters.

We use information to improve our website and services. We use site usage information to operate, maintain, review, and improve our website and user experience, including understanding website performance and usage trends.

We use information to protect our company and constituents. We use contact information, inquiry information, and site usage information to protect our company and website users, identify fraud, prevent misuse, troubleshoot issues, and maintain system security.

We use information to comply with law and protect rights. We use information as permitted or required by applicable law, regulation, legal process, and internal governance requirements, including to establish, exercise, or defend legal claims.

“Sale” or sharing of information. We do not sell personal information for money. We also do not use personal information collected through the website for cross-context behavioral advertising.

How Long We Keep Information

We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.

How We Collect Information

We collect categories of information in the following ways:

We collect information directly from you. We collect contact information and inquiry information directly from you when you submit a contact form, request technical materials, or otherwise communicate with us through the website.

We collect information passively. We automatically collect certain site usage information through server logs and similar technical means when you interact with the website.

We collect information about you from others. We may receive limited information about you from our affiliates, service providers, and business partners in connection with your inquiry or our business relationship with your organization.

We combine information. We may combine information collected through the website with information we receive from affiliates or other sources for the purposes described in this Policy.

When We Disclose Information with Others

We share categories of information as described here:

We provide information to related companies. We disclose information to Sumitomo Chemical Co., Ltd. in Japan and, where reasonably necessary, other Sumitomo Chemical group companies in connection with inquiry handling, technical evaluation, business coordination, compliance, and internal administration.

We share information with vendors who perform services on our behalf. We share contact information, inquiry information, and site usage information with vendors who provide services on our behalf, such as website hosting, IT support, cybersecurity, and related website operation services.

We share information if we think we have to in order to comply with the law or to protect ourselves. We share information we collect about you to respond to court orders, subpoenas, government requests, or other legal obligations, and when necessary to investigate potential fraud, protect safety, or protect our rights and security.

Limits on disclosure to vendors. We do not disclose customer confidential information or project-specific information obtained through the website to raw-material vendors without customer authorization.

Other lawful disclosures. We may also share information as otherwise permitted by law and for other reasons we may describe to you.

You Have Certain Choices

We provide you with options on how we use your information, as described here:

You can opt out of receiving marketing emails. If you receive promotional emails from us in the future, you can follow the unsubscribe instructions in those messages. Even if you opt out of marketing messages, we may still send you transactional or relationship messages, including responses to your inquiries.

Specific Rights in Certain Jurisdictions

If you live in California or jurisdictions with similar laws, you may have additional rights. You can exercise those rights by submitting a request to us using the contact information at the end of this Policy. When you submit your request, we may use information you provide to verify your request. These rights are not absolute, and in some situations we may not be able to process your request if a legal exception applies. We will not discriminate against you for exercising a privacy right. Those rights may include: (1) Access: to find out the categories of information we hold about you and, where required, the sources of collection, disclosure, and business purpose for collection; (2) Portability: to ask us to provide you with a copy of certain information; (3) Correction: to ask us to make changes to inaccurate information; and (4) Deletion: to ask us to delete information, subject to applicable exceptions.

Nevada residents may opt out of the future sale of covered information to a third party, if applicable, by contacting us as described at the end of this Policy.

If you are submitting a request on behalf of another person, we may ask for additional information to verify your authority to act on that person's behalf.

Security Measures

We use reasonable security measures as required by law. The Internet is not 100% secure. We cannot promise that your use of our website will be completely safe. We encourage you to use caution when using the Internet.

We Store Information in the United States and Share Information with Japan

SC-AMSA is located in the United States. Information collected through the website may be stored or processed in the United States and may also be accessed from or shared with Sumitomo Chemical Co., Ltd. in Japan and, where reasonably necessary, other locations where our affiliates or service providers operate. Where personal information is accessed from or shared with Japan or another jurisdiction, we will take measures designed to protect personal information consistent with applicable law.

Third-Party Sites and Links

If you click on a link to a third-party site, you will be taken to websites we do not control. This Policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for those third-party practices.

Information Collection from Children

Our website is meant for adults and business users. We do not knowingly collect personally identifiable information from children under 13 through the website.

Contact Us

If you have questions about this Policy, you can contact us at:

Sumitomo Chemical Advanced Medical Solutions America LLC
64 Waterford Drive, Marlborough, MA 01752, USA
Website contact form: [https://sc-amsa.com/contact-us/]

To ensure an appropriate and timely response, we may coordinate with Sumitomo Chemical Co., Ltd. and other relevant Sumitomo Chemical group companies, and we may share the information reasonably necessary to address your request.

Policy Updates

We may make changes or updates to this Policy. We will notify you at your email address we have on file of any material changes to this Policy as required by law. All changes will also be posted on our website. Please check our site periodically for updates.